Store Policies:

If 30 days have passed since your purchase, we can’t offer you an exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Non-returnable items include:

• Gift cards
• Downloadable software products
• Custom designed orders

To complete your return, we require proof of purchase.

Please do not send your purchase back to the manufacturer.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at timothypwhaley@gmail.com and send your item to: 

Jiggy Kidz
1451 West Ave. Suite 7031 
Bronx Ny 10462

Shipping returns

To return your product for exchange, you should mail your product to: 

Jiggy Kidz
1451 West Ave. Suite 7031 
Bronx Ny 10462

You will be responsible for paying for your own shipping costs for your exchange item. Shipping costs are non-refundable. 

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Need help?

Contact us at timothypwhaley@gmail.com for questions related to refunds and returns.